Introduction
Brick and Blade Services, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools.
By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
Information We Collect
Contact Information
Your name, email address, phone number, and mailing address when you submit forms, book appointments, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity for SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect data about how you use our website, including IP address, browser type, pages visited, and interaction data.
Appointment and Service Data
Details associated with appointments or services you book with us.
How We Use Your Information
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications you have explicitly consented to
- Improve our website and marketing performance using analytics
- Maintain compliance records related to consent and opt-outs
- Protect our business and users, including fraud and security monitoring
Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
Service Providers
We may share information with trusted vendors who help us deliver services — SMS and email delivery, scheduling tools, analytics. These providers may only use your information to perform services on our behalf.
Legal and Safety
We may disclose information if required by law or to protect the rights, safety, and security of Brick and Blade Services, our users, or others.
Business Transfers
If Brick and Blade Services is involved in a merger, acquisition, or asset sale, your information may transfer as part of that transaction. Any successor will honor this Privacy Policy.
Third-Party Sharing
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
SMS Opt-Out
Reply STOP to any message at any time. We'll send a confirmation and stop messaging you. To rejoin, sign up as you did initially.
Email Opt-Out
Click the unsubscribe link in any marketing email we send.
Access and Correction
Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new Last Updated date.
Contact Us
- Brick and Blade Services, LLC
- 4229 Lavaca Trail
- 214.790.6203
- [email protected]
- brickandbladeservices.com